2009 Global Dell Small Business Excellence Award Finalists
The Global Dell Small Business Excellence Award honours SMEs that have successfully applied IT solutions to foster best practices, improve customer experience and boost profitability.
I’m printing the list of finalists here for two reasons; first, to recognize the accomplishments of these Canadian small businesses who have been using Information Technology (IT) in such innovative ways, and secondly, because reading the list of these businesses and what they do is a treasure trove of ideas for how we might be able to improve our own customers’ experiences and boost our own profits.
The 2009 Dell Canada Small Business Excellence Award finalists are:
- Britec Computer Systems, Calgary, Alberta, is a multi-disciplinary technology solutions provider specializing in design, implementation, operation, and administration of corporate computing environments in Canada. Britec uses customer relationship and project management tools to enhance productivity and also has a virtual infrastructure that allows for business mobility and faster customer service.
- Canadian Institute for the Relief of Pain and Disability (CIRPD), Vancouver, British Columbia, mission is the prevention and reduction of pain, pain-related suffering, and disability by creating and disseminating evidence-informed best practices through technology-enabled collaborations and partnerships.
- Hour-Zero Crisis Consulting Ltd., Edmonton, Alberta, specializes in K-12 school emergency preparedness. Powered by a robust web-based application, which features interactive mapping, online training, critical data management, pandemic planning and first responder access, the organization helps school districts develop, operationalize and maintain their plans quickly, efficiently and cost-effectively.
- Jolera Inc., Toronto, Ontario, is a global provider of IT solutions with a key focus on the not-for-profit sector. Jolera’s suite of services includes: 24/7 technical support, onsite service personnel, network migrations and deployments, sharepoint and .net development, as well as disaster recovery planning/implementation. Jolera utilizes various technology applications to enable data management, employee training, client documentation, internal workflow, employee collaboration and task management.
- Nisha Technologies Inc., Ottawa, Ontario, is one of Canada’s fastest growing aboriginal suppliers of professional services and enterprise products. The company’s robust IT infrastructure enables it to manage its telecommunications systems and client interactions to deliver better customer service in a cost-effective manner.
- Race Headquarters, Coquitlam, British Columbia, specializes in processing sporting events’ timing and results using technology tools that record participants running times for over 120 events throughout Western Canada. By keeping its website regularly updated with event statistics and results, the organization enables its clients and event participants to access relevant information and resources.
- RIGHTSLEEVE, Toronto, Ontario, is a promotional design agency that uses creative design, promotional products and technology to deliver marketing results for its clients. Through its internally developed open source customer/vendor relationship management and employee collaboration system, the agency benefits from real-time feedback and input from internal and external stakeholders.
- RITZ Machine Works Inc., Dauphin, Manitoba, is a tube-bending/machining company in rural Manitoba that produces components for original equipment manufacturing customers in Canada and the United States. The company deployed computerized hi-tech machines to measure and bend tubes for higher precision and speed, and also uses advanced handprint technology to efficiently manage employees’ work-hours and payroll systems.
- SAFEC Inc., Saint-Laurent, Quebec, Support and Financing for Entrepreneurs in Canada was created to provide those wishing to develop or establish a business in Canada with the assistance and support needed to achieve their most daring projects. Powered by a unique web-based search tool, this organization provides crucial and specific information to help entrepreneurs accomplish their business goals.
- Wildplay Ltd., Victoria, British Columbia, is an adventure recreation company that brings wilderness playgrounds to urban areas. To improve guest experience, streamline reservation processes and simplify sales, Wildplay developed its own Reservation and Point of Sale System to meet its specific business needs and improve customer experience.
The Canadian national winner will receive consulting time with Michael Dell and $25,000 in Dell technology.
Once named, the thirteen national winners selected from each participating country including Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Spain, United Kingdom and the United States, will be considered for the 2009 global Dell Small Business Excellence Award worth $50,000 in Dell technology and services and benefits from global partners International Council for Small Business and Endeavor. The global winner will be announced in fall 2009.
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